Returns & Exchanges
At TrigJig Tools, we stand by the precision and quality of our professional-grade equipment. If you are not completely satisfied with your purchase, you may return your items within 30 days for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the tool in its original packaging, ensuring all accessories, manuals, and protective inserts are included to prevent damage during transit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Inspection and Refund
Once our technicians verify the tool's condition at our facility, we will process your refund or ship your replacement within 3-5 business days.