Frequently Asked Questions
Everything you need to know about our precision tools and services.
What is the typical shipping time for TrigJig tools?
We aim to dispatch all in-stock items within 1-2 business days. Domestic delivery typically takes 3-5 working days, while international shipping varies by location and customs processing.
Do you offer a warranty on your hand tools?
Yes, all TrigJig tools are covered by a 3-year manufacturer's warranty against defects in materials and workmanship to ensure your precision instruments perform reliably.
Can I return an item if it is not suitable for my project?
We offer a 30-day return policy for unused items in their original packaging. Please contact our support team to initiate a return authorization before shipping the product back to us.
Are your tools manufactured in-house?
Most of our core range is designed and manufactured in our UK-based facility using high-grade materials and CNC machining to ensure the highest levels of accuracy and durability.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How can I track my order once it has been shipped?
Once your order is dispatched, you will receive an automated email containing a tracking number and a link to the carrier's website to monitor your delivery progress.